CIT Global provides world class solutions that provide the best fit business and technical solutions empowered by niche technologies and state of the art development, implementation and support Methodologies.
The following is CIT Global's portfolio of eSolutions and eServices:
e-Billing
CIT provides a complete spectrum of world class ebilling solutions that enables dealing with invoices and bills realizing speed, paperless, customer easy to access, processes and allows customers' reach in any place.
eIntegration
Capitalizing on CIT Global's eIntegration Center of Excellence, hosting extensive pool of qualified eBusiness consultants and technical resources, well experienced in many of today's leading eBusiness integration and development platform.
SADAD GATEWAY - KSA Offering
Business Challenge
SADAD Payment System (SADAD) was established by the Saudi Arabian Monetary Agency (SAMA) to be the national Electronic Bill Presentment and Payment (EBPP) service provider for the Kingdom of Saudi Arabia. It has become a mandate by SAMA on all banks in the kingdom to integrate with SADAD Hub applying tough plans and certification processes. Banks were in a challenge to comply with SAMA mandates, to dig in SADAD business process details and its future updates, select the best approach to expose SADAD services to the bank’s channels, and to manage the operation overhead coming from daily reconciliation and settlement with SADAD.
CIT Offering
CIT provided its SADAD Gateway to integrate banks with SADAD Hub and expose SADAD services to the bank’s channels. SADAD Gateway is very rich with features on both the technical and business levels. It simplifies SADAD integration and certification with minimal efforts from the bank’s side and enables the bank to focus on the channels and the core bank updates only, without acquiring heterogeneous technologies or digging into SADAD’s business processes and technical requirements.
 SADAD Gateway comes in one box consolidating all business processes, communication adapters, or any other backend functions like logging, alerting and notification…etc. This approach accelerates the certification process based on a readymade product that totally isolates the gateway from the bank’s backend to provide more control over integration points (Databases, Core bank…etc.). The gateway comes with a support for most of the common bank channels like Internet Banking, Branch Tellers, IVRs, ATMs, Cash Acceptance Machines (CAMs), Point of Sale (POS), and Kiosks.
Features:
- Full compliance with SADAD’s latest business processes and technical requirements
- Multi Bank Channel support
- Bundle of Supportive Operation Functions like Reconciliation Module and Store and Forward (SAF)
- Secure web interface for administration and operation activities
- Various integration approaches to connect to the bank’s environment
- Statistical reports on processed volumes
CIT INSTALiNK
Business Challenges
In the complex business environments where corporate organizations are highly dependent on banks for executing financial transactions, multiple challenges arise when banking instructions are performed manually leading to inefficiency, high cost, manual error, and lack of visibility without the optimal way of managing cash.
Normally corporate organizations within the Middle East depending on their sizes rely on average of 3 to 5 banks concurrently which can lead to the need to manage multiple payments formats and authorization procedures as needed by the bank and type of transactions.
CIT Offering:
CIT is offering its INSTALiNK Cash Management Gateway that can link corporate internal financial systems to the payment systems of partner banks in a way that minimizes risks, reduces processing time while giving full insight of your cash and liquidity on timely basis.
CIT INSTALiNK facilitates the electronic transactions/payments with banks that provide corporate financial services such as Electronic Funds Transfer (EFT), Electronic Bank Reconciliation capability, Payroll services and other financial services.
The proposed solution is normally deployed within the corporate environment with the main purpose of connecting the - ERP system with the bank utilizing industry standard-Integration tools.
Features:
CIT INSTALiNK is designed to work with the following features:
- Direct connectivity to corporate systems such as ERP and HR systems.
- Single platform and access points to multiple banks concurrently
- Out of the box support to main financial transactions such as EFT and payroll.
- Ability to capture all bank account statements
- Increased level of automation providing straight-through processing
- Streamlined operations and increased staff efficiency and productivity through the provision of orchestration layer for executing payment instructions.
- Reliability leading to simplicity and stability
- Highest level of security and resiliency utilizing cryptography and digital signatures for securing the connections and transaction.
- Reduced operational cost.
Moreover, it assists corporate treasury and cash management to achieve centralized and consolidated payment function based on end-to-end Straight through Processing (STP) which enables better payment and investment decisions.
Billing Hub – Bank’s operations outside KSA – KSA Offering
Business Challenge
Due to the fast economic growth, banks look forward to expand locally and internationally to increase their customer base and penetrate new markets with the bank’s services and products. Bill payment has become one of the most important services that attract customers to join banks, but still its technical and business requirements may slowdown the progress. A bank has to do more investment in the IT infrastructure to support new joining billers, develop and repackage the bank’s services to support various kind of billers, update the banking channels to expose bill payment services for customers, and finally setup the rules and procedures to settle with billers.
CIT Offering
Billing gateway is a readymade product to provide a unified platform for bill presentment and payment services to the bank’s customers through the bank’s different channels. With its well planned component architecture and with a high degree of modularity, the billing gateway fits the bank’s requirements for a generic and personalized billing hub that can be plugged among the bank’s back end systems with a seamless native integration to the bank’s channels.
Billing Hub comes to answer the bank’s critical questions related to the bill payment business. It is deployed in one location and positioned between billers and the bank’s channels. It delivers all the billing services through all the bank’s channels without making any expensive investment in replacing or modifying the bank’s current IT environment. With its personalization parameters, it provides multi currency support as well as country rules and regulations support.
 With Billing Hub in applied, the bank has a powerful personalized EBPP solution managed from one location and connected to the bank’s channels in different regions. This utilizes the current IT infrastructure and decreases the operation’s overhead and the cost of staff. It unifies the process of bill payment across regions, which simplifies the channel’s update process for any future upgrades and handles currency exchange. With the personalization setup, the Billing Hub complies with the country’s rules and regulations for taxes calculations, fees…etc. End of day operations become easier with the Billing Hub’s reconciliation and settlement module.
Features:
- Channel unified format
- Multi-Biller support
- Multi Region support
- Multi Currency support
- EOD Operations support (Reconciliation & Settlement)
- PCI Compliant
- Various integration approaches (channels & core-bank)
- Secure web interface for administration and operation activities
- Comprehensive monitoring details for running services and transactions statistics
Billing Hub for Banks – Other Countries excluding KSA
Business Challenge
Banks are always in a challenge to provide new services for their customers, especially in bill payment and governmental payments. Usually, banks go individually with each biller or service provider to enable bill payment for their services and bills through the bank’s channels, leading to continuous modifications in the bank’s backend systems or channels to support new services and various business rules. On the operations level, banks face overhead of maintaining and operating these systems. All these challenges are always repeated with each new biller which always delays payment service launch and fires the competition between banks.
CIT Offering
Billing gateway is a readymade product to provide a unified platform for bill presentment and payment services to the bank’s customers through the bank’s different channels. With its well planned component architecture and with a high degree of modularity, the billing gateway fits the bank’s requirements for a generic and personalized billing hub that can be plugged among the bank’s back end systems with a seamless native integration to the bank’s channels.
It is positioned between billers that have exposed online services and the bank’s systems and deliver all billing services through all the bank’s channels without making any expensive investment in replacing or modifying the bank’s current IT environment in the future.
Going with the Billing Hub approach decreases the efforts required to launch new bill payment services in the future, gives more control, reduces the IT infrastructure budget, minimizes the operations overhead and training required for maintaining one system for all billers and service providers, and finally accelerates go-to-market by speeding up the service launching.
Features:
- Channel unified format
- Multi-Biller support
- EOD Operations support (Reconciliation)
- PCI Compliant
- Various integration approaches (channels & core-bank)
- Secure web interface for administration and operation activities
- Comprehensive monitoring details for running services and transactions statistics
Billing Hub for Service Providers – Other Countries excluding KSA
Business Challenge
EBPP business is vastly growing and attracting a lot of independent service providers to dig in trying to dominate the field and get a considerable market share. Moving towards such consolidating hub requires setting up strategies, knowhow, tools, innovative go-to-market approaches, and good marketing plans to attract billers and banks to deal with such a hub.
CIT offering
Billing gateway is a readymade product to provide a unified platform for bill presentment and payment services. With its well planned components architecture and high degree of modularity, the Billing gateway fits service provides’ requirements for a generic billing hub that can be plugged among banks and billers.
Billing Hub comes with all the tools and essential financial services required to streamline the process of consolidating bill details from multiple billers and process bill payment transactions from multiple banks. With its reconciliation and settlement module, Billing Hub manages the end-of-day operations between banks and billers. Billing Hub is built with operation pains in mind, hence such a solution have to be packaged carefully to ensure the high performance and scalability along with the operations control.
 The Billing Hub gateway for billers is compliant with the Billing Hub’s biller side services and simplifies the process for billers to join and interact with the hub’s services, while the Billing Hub for banks integrates the bank’s environment with the Billing Hub payment services. It orchestrates between the bank’s channels, the bank’s backend systems, and the Billing Hub to facilitate the financial transactions. Billing Hub gateways are well developed to support various operating systems and technologies, which makes it the easiest and shortest way for the hub’s customers.
Features:
- Supports online billers as well as offline billers
- Essential financial services for EBPP (Bill Uploads, Bill Query, Bill Payment …etc)
- EOD Operations support (Reconciliation & Settlement)
- PCI Compliant
- Secure web interface for administration and operation activities
- Comprehensive monitoring details for running services and transactions statistics
- Various integration approaches
- Well documented message specifications and business processes enabling billers and banks to develop their own Billing Hub gateways
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